SMS from government?
Check that it’s gov.sg
From 1 July 2024, gov.sg is the Sender ID the government uses to send SMSes.
Many agencies, one sender ID
Recognising government SMSes is now easier.
All government agencies, ministries, statutory boards, and services now send SMSes from the gov.sg Sender ID.
Using a single, secure Sender ID will make it easier for the public to identify authentic government SMSes, and help protect against anyone pretending to be a government officer or agency.
The gov.sg SMS Sender ID is protected, and only government agencies are able to use it. So if you receive a gov.sg SMS, you know for sure it’s from the government.
How to identify government SMSes with gov.sg
The Sender ID is gov.sg with all letters in lowercase.
The SMS begins with the full name of the agency or service that sent it.
The SMS ends with this signature. It means you should not reply to the message.
SMSes from gov.sg are grouped into a single conversation, even if they are from different agencies.
Limited exceptions will be made for National Service matters and emergency services. Read more about the exceptions.
How it works
Securing the gov.sg SMS Sender ID
gov.sg is a restricted SMS Sender ID, and can be used only by the Singapore Government and its agencies to send SMSes.
Telecom operators like Singtel, StarHub, and M1 are assisting by blocking any Sender IDs that try to look like gov.sg , to make sure only government systems can use it to send SMSes.
Spotted a suspicious message?
Report it immediately
Stay alert to scams by always checking SMS Sender IDs and message contents carefully. Report any suspicious SMSes you see using the form below and help keep our communication networks secure.
