Exceptions

For callers to a police helpline to receive SMSes on how to access police services they require.

Two-way communications for National Service matters, including call-ups, training, and mobilisation.

For individuals who require emergency Police assistance in situations where it is unsafe for phone conversations, or for individuals who are hard-of-hearing or have speech impairments to contact the Police in an emergency.

For individuals who are deaf, mute, or have a speech impairment to report SCDF 995 cases.

Public alert system within demarcated areas only, in cases of emergencies (e.g. fire, natural disaster…)

For MHA (via the MHA NS Portal) to remind NSmen to acknowledge their ICT call-ups and to inform them that they need to attend IPPT/NSFIT training

Two-way communications for Police National Service mobilisation matters.

Previously using SMS Sender ID "83385761".

For SCDF’s NS call-ups and mobilisation activation.

Previously using SMS Sender ID "91449746".

Activated by callers who have consented to receive an emergency video system link, enabling access to their phone camera to provide SPF with a live video feed of the incident during the emergency call, or for advisory SMSes to mobiles phones that have made silent calls to '999'.

Activated by callers who have consented to receive an emergency video system link, enabling access to their phone camera to provide SCDF with a live video feed of the incident during the emergency call.